Confidentiality Policies

At Roméo & Julien, we are aware of the issues surrounding the circulation of personal information on the Internet.  This is why we want to work with you to ensure we respect the protection of your privacy.

This following our privacy policy for the protection of your personal information.  By using our website, Roméo & Julien, you agree to abide by these practices as described in this policy.

Collection of your Personal Information

Information provided by yourself
When you register on our website, we ask you, through an online form, to provide us with certain personal information such as your name, date of birth, address, city, country, email, gender, type of relationship you are seeking and other information.

Information received automatically
We also receive some standard information, sent by your browser to all websites that you visit, such as your IP address, the type and language of your browser, access time, and the addresses of websites that you refer to. We also use analytical tools from websites on our site to retrieve information from your browser. This includes the site you came from, the types of research you do as well as key words used to find our site, pages viewed, add-ons for your browser as well as the width and height of it.

Using Cookies
Cookies are alphanumeric identifiers that we transfer the hard disk of your computer through your browser. Cookies will enable our system to recognize your browser and provide you with services.

The main function of Cookies is to store your preferences and other information on your computer. This will prevent you from having to enter the same information over and over again as well as display your personalized content and targeted advertising on subsequent visits.

We use technologies such as Cookies to collect information about the pages you see, links you click on as well as other actions that you perform on our site.

We also use Cookies to facilitate the login process. Thus your login information can be stored in a cookie that remains on your computer after disconnecting. At the next login, your username is already indicated and you only have to enter your password. If you are using a public computer or if you prefer this information not be stored, select the appropriate button on the login page.

You have the option to accept or refuse Cookies. Most web browsers automatically accept them but you can manually modify your browser settings if you prefer to deactivate this option.

If you accept Cookies, you have the option to remove them later.

Use of Web Beacons
Roméo & Julien web pages may contain electronic images known as Web beacons called single-pixel gif’s. These tags enable the transmission of cookies to our sites to count the number of visitors to these pages and deliver co-branded services.

The use, by third parties, of the web beacons from our sites to collect or use your personal information is strictly prohibited

Use of your Personal Information

The personal information of our clients represents a key element of our business and we do not sell this information to third parties

We use your personal information to research, to run, operate and improve our dating service.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, site news, invoices and information on technical service issues and ads.

You can refuse to receive informational or promotional emails at any time by using this web form or by following the steps outlined in the newsletter or respective promotional email.

Personal information collected via the Roméo & Julien website is stored and processed in Canada.

Sharing of your Personal Information

With the exception of the reasons listed in this statement, we do not disclose your personal information, without your consent, outside the Roméo & Julien Inc. company sites.

We may access or disclose information about you, including the content of your communications, for the purpose of:

(a) Complying with the law or to respond to requests from judicial authorities;

(b) Protecting the rights or property of Roméo & Julien Inc. or our customers, including the application of the agreements or policies that govern your use of the services; or

(c) If we believe, in good faith, that disclosure of or access to your information is essential for the protection of the personal safety of employees and clients of Roméo & Julien Inc. or the general public.

Modifying your Personal Information

Roméo & Julien gives you the ability to edit your account information.

The information that you can change include details regarding your personal information (name, email address, communication options, address book, and contact information) and email communication options.

To change your information, simply contact us using the following email address: membre@faucontrouve.com.

Deleting your Account

At any time, you can delete your account and your personal information by contacting us at the following email address: membre@faucontrouve.com.

Disabling Future Communications

You can ask to stop receiving promotional emails and all other forms of communication at any time by contacting us at the following email address: membre@faucontrouve.com.

Security of your Personal Information

Roméo & Julien is committed to protecting the confidentiality of your personal information.

We use a number of different technologies and security procedures to your personal data against unauthorized access, uses, and disclosures. For example, we store the personal information we collect on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it using methods of encryption such as the Secure Socket Layer (SSL) Protocol.

Collecting and Using Personal Information of Minors

The service offered by Roméo & Julien is intended for ADULTS ONLY.

The Roméo & Julien internet site offers no services to minors. We offer products only to adults. If you are younger than 18 years of age, you cannot use our dating site.

Application of this Privacy Policy

If you have any questions concerning our privacy policy, please contact us at:membre@faucontrouve.com.

Modification of this Privacy Policy

We will occasionally update this policy to reflect changes in our services and based on customer feedback.

In the event of significant changes to this policy or how Roméo & Julien will use your personal information, we will notify you by posting a notice in a visible manner prior to implementing the change or by directly notifying you.